Ratings based on 978 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Oct 2024
Comment from Hotel Management
31 Oct 2024 by Pauline Hotel Communication Team, Hotel Management
Dear Guest, Thank you very much for taking the time to rate Le Méridien Etoile.Kind regards.
by A verified traveler
Posted 17 Oct 2024
Great customer service
Comment from Hotel Management
17 Oct 2024 by Pauline, Hotel communication team, Hotel Management
Dera Krystal, Thank you for taking the time to write this comment following your stay. We are glad that you enjoyed the welcoming of our staff.We hope to welcome you back very soon.Sincerely yours,
by A verified traveler
Posted 5 Oct 2024
I didn't like the mold in tge bathroom shower
Comment from Hotel Management
7 Oct 2024 by Pauline, Hotel communication team, Hotel Management
Dear Fredrica, Thank you for sharing your review about your recent stay at Le Méridien Etoile.We hope to have another opportunity to welcome you back again.Sincerely yours,
by A verified traveler
Posted 29 Sep 2024
Convenient location near the Champs Elysees and metro station.
Comment from Hotel Management
30 Sep 2024 by Morgane, Hotel Management
Dear Cynthia, Thank you for taking the time to share your impressions with us following your recent stay in our Parisian property. We are delighted to read that you had a nice experience with us.We are happy to read that you appreciated our central location. Ideally located in the 17th arrondissement opposite the Palais des Congrès, Le Méridien Etoile is within walking distance of the Arc de Triomphe and the Champs Elysées, the trendy Batignolles district and close to the business district of La Défense.It is always a pleasure to receive positive feedback and we will share your comments with our team. Thank you again for sharing your experience, and we hope to have the pleasure to welcome you again.Sincerely yours,Morgane, Hotel communication team
by A verified traveler
Posted 27 Sep 2024
Comment from Hotel Management
30 Sep 2024 by Morgane, Hotel Management
Dear Presley,We thank you very much for taking the time to share your feedback after staying at Le Méridien Etoile.We hope to have the pleasure to welcome you back soon. Yours Sincerely, Morgane, Hotel Communication Team
by A verified traveler
Posted 26 Sep 2024
Comment from Hotel Management
26 Sep 2024 by Morgane, Hotel Management
Dear Dina,We thank you very much for taking the time to rate our hotel after your stay at Le Méridien Etoile.Yours Sincerely Morgane, Hotel Communication Team
by A verified traveler
Posted 22 Sep 2024
The room service is stingy
Comment from Hotel Management
23 Sep 2024 by Morgane, Hotel Management
Dear Jean, Thank you very much for taking the time to share your feedback concerning your stay with us.We are sorry to hear that your stay was below our standard. Providing the highest level of hospitality is our number one priority and we sincerely apologize for failing to meet your expectationsPlease be assured that I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed, in order to improve our guests' experience at the hotel. Every day we try to improve our services and offers and your feedback allows us to meet your needs. We apologize for these inconveniences during your stay.We hope that despite our shortcomings on this occasion you will grant us a renewed opportunity to show a much improved service.With kind regards, Morgane, Hotel communication team,
by A verified traveler
Posted 22 Sep 2024
The room was poor, everything in the room let you thing how stingy is the administration from the water pressure of the shower to coffee and the small accessories
Comment from Hotel Management
23 Sep 2024 by Morgane, Hotel Management
Dear Jean, Thank you very much for taking the time to share your feedback concerning your stay with us.We are sorry to hear that your stay was below our standard. Providing the highest level of hospitality is our number one priority and we sincerely apologize for failing to meet your expectationsPlease be assured that I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed, in order to improve our guests' experience at the hotel. Every day we try to improve our services and offers and your feedback allows us to meet your needs. We apologize for these inconveniences during your stay.We hope that despite our shortcomings on this occasion you will grant us a renewed opportunity to show a much improved service.With kind regards, Morgane, Hotel communication team,
by A verified traveler
Posted 16 Sep 2024
I wish the hotel would post the jazz shows when room is booked, because they sell out fast
Comment from Hotel Management
19 Sep 2024 by Pauline, Hotel communication team, Hotel Management
Dear Angela, We are happy to read that you enjoyed our Jazz Club Etoile, the mythical Parisian jazz scene since 1975. For your next stay, please do not hesitate to check our schedule on our Jazz Club Etoile website and book directly online to ensure you have a table.We would be delighted to welcome you back to Le Méridien Etoile.Sincerely yours,
by A verified traveler
Posted 9 Sep 2024
Comment from Hotel Management
16 Sep 2024 by Morgane, Hotel Management
Dear Guest,We thank you very much for taking the time to rate our hotel. Kind regardsMorgane, Hotel communication team
