Ratings based on 53 Verified Reviews
1.7 Room cleanliness
2.4 Service & staff
1.7 Room comfort
1.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Denver Colorado
Boarding room
Posted 10 Apr 2018Clean room, nice people,skinny stair way three floors up,no amenities such as coffe in the mornings,good location,close to Metro and buses....
Recommended
for Everyoneby A verified traveler
Ok for price but problems
Posted 5 Nov 2014Stay was nice and hotel staff were super friendly. Only downside was room wasn't cleaned very well and had bedbugs!!! Other than that decent location and services provided. Oh and rooms are not at all soundproof could hear next door neibors conversation the whole night through.
Recommended
for Everyoneby Tamy from Melbourne
Met our needs
Posted 9 Jun 2014
Pros: Price
Cons: Cleanliness, security, noise monitoring by hotel staff of other guests.
Hotel Santana was adequate for the 1 night we needed in Paris. Basic, mostly clean accommodation, shower worked but was oddly placed in centre of room. Very limited hot water. Toilet was halfway up the stairwell on a tiny landing. Noisy neighbours until all hours, we assumed there was a family living in the small hotel rooms on our floor.
by Keith from Toronto, Canada
Good price for Paris
Posted 22 Apr 2014 on HotelsHotel Santana is located in between the Brochant and La Fourche subway stations, maybe 5 minutes walk to either. Also a brisk 30 minute walk to the Arc de Triomphe. There was a supermarket nearby as well as a number of cafés and other shops. Our room was located up several flights of a spiral staircase, and was small with a shower and sink but no toilet, which was located off the stairwell. The water pressure was good and the temperature hot. The wifi Internet was easily accessible but often rather slow. The rooms were not soundproofed at all, as was advertised. The room and bed were clean. The room was definitely worth what we paid for it. There was always someone at the front desk when we wanted to pick up or drop off our key.
by A verified traveler
Posted 2 Jan 2020 on Hotels
Assez déçu surtout pour les toilettes. Il n’y avais qu’un toilette disponible au premier étages alors que nous étions au 3 eme . Très petit lit pas confortable
by A verified traveler
Posted 8 Nov 2019 on Hotels
Excellent accueil avec un sens du service développé
Compte tenu du prix, le rapport qualité/prix est plus qu'honnête
Un hotel bien situé dans une rue avec pléthore de restaurants et boutiques.
Comment from Hotel Management
21 Nov 2019 by Rachidi, Hotel Management
Bonjour, Madame merci pour votre séjours dans notre hôtel vous être toujours le bienvenu dans notre établissement pour un prochain séjour.
Merci infinment
Cordialement,
Rachid
by A verified traveler
triste
Posted 19 Oct 2019 on HotelsPhoto mensongère ; état général d'une saleté repoussante
by A verified traveler
Déplorable
Posted 28 Sep 2019 on HotelsHôtel déplorable, comment est ce possible que vous proposez dans votre site de tel hôtel et en plein Paris. Salubrité, insectes et autres ....hygiène déplorable. L inspection de l hygiène pourrait faire un tour dans l établissement.
Lit en 120 pour 2 personnes, couverture trouée à se demander s'il n'y avait pas des puces . 1 serviette pour 2.
Bravo .!!!!!
Cela ne mérite pas le prix payé .
by A verified traveler
Mal servicio, no lo recomiendo para nada
Posted 12 Sep 2019 on HotelsMuy mal no lo recomiendo, reserve una habitacion, el dia del viaje, llegue al hotel y me han informado que no hay habitaciones y que mi reserva habia sido anulada por problema con el pago, No recibi ninguna llamada o aviso de HOTELES.COM o del HOTEL SANTANA en 2 semanas que reserve con anterioridad, por lo que estaba a las 11pm en PARIS sin hotel y tuve buscar toda la noche una habitacion en otro hotel y pagar 3 veces mas. PÉSIMO,
Very badly I do not recommend it, I booked a room, the day of the trip, I arrived at the hotel and they informed me that there are no rooms and that my reservation had been canceled due to a problem with the payment, I did not receive any call or notice from HOTELES.COM or of the HOTEL SANTANA in 2 weeks that I booked before, so I was at 11pm in PARIS without a hotel and I had to look for a room at another hotel all night and pay 3 times more. dreadfull experience
by A verified traveler
Plus sale que ça...
Posted 3 Jun 2019 on HotelsEtat de saleté incroyable en France: moquette fortement tachée qui sent le tabac froid et l'urine; réglette du lavabo et son interrupteur crasseux tout comme le couvre-lit; pommeau de douche douteux; murs sales; pas de housses d'oreillers (dépareillés); sommier sale; vieux matelas; toilette non accessible à l'étage (porte trop dure à ouvrir) mais deux étages en-dessous sans toujours d'électricité dans l'escalier.
