Ratings based on 979 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Jan 2025
Excellent location for viewing the Eiffel Tower from my room!
Comment from Hotel Management
13 Jan 2025 by La direction, Hotel Management
Dear Dora, Thank you very much for your kind review.We are truly heartened to hear that you enjoyed the spectacular view of the Eiffel Tower from your room, the impeccable cleanliness, and the amenities provided. Our prime location in the prestigious 16th arrondissement, close to iconic Parisian landmarks, ensures that guests have a memorable stay. Furthermore, we are glad that our service met your expectations and contributed to a comfortable experience.It would be a pleasure to welcome you back. Best wishes,La direction
by A verified traveler from BENICIA
Posted 31 Dec 2024
The hotel was spotless, and the location was absolutely perfect. I loved the view of the Eiffel Tower, which made our stay unforgettable. It was also very family-friendly, which was a big plus as I was traveling with my 9 and 11-year-old kids. The customer service at the front desk was excellent, and we all had a wonderful time. Highly recommend!
Comment from Hotel Management
1 Jan 2025 by La direction, Hotel Management
Dear Wendy, Thank you very much for your kind review.We are truly grateful for your kind words and the time you took to write such a glowing review.We are delighted that you and your family enjoyed the pristine condition of our hotel, the convenience of our prime location, and the breathtaking views of the Eiffel Tower. It is also wonderful to hear that our hotel met your family's needs and that our staff's attentive service contributed to making your stay special.It would be a pleasure to welcome you back. Best wishes,La direction
by A verified traveler
Posted 31 Dec 2024
Comment from Hotel Management
6 Jan 2025 by Renaud, Hotel Management
Dear STEVEN,First of all we wish you a happy new year.Thank you for sharing your experience following your stay in our establishment.Our entire team is delighted that you had an excellent stay in our beautiful capital.We look forward to welcoming you again.Yours faithfully,Renaud
by A verified traveler
Posted 24 Dec 2024
Comment from Hotel Management
6 Jan 2025 by Renaud, Hotel Management
Dear AZARPASHA,Thank you so much for your positive review..We wish you a happy new year.Our entire team is delighted that you had an excellent stay in our beautiful capital.We look forward to welcoming you again.Yours faithfully,Renaud
by A verified traveler
Posted 24 Dec 2024
Love the location. Elevator is very small but doable. Nice room with a view of the Eiffel Tower.
Comment from Hotel Management
25 Dec 2024 by La direction, Hotel Management
Dear Jennie, We would like to thank you for this review about your recent experience in our hotel.We are thrilled that you enjoyed the view of the Eiffel Tower from your room, as well as the room's cleanliness and amenities. Our aim is to provide a comfortable and memorable stay, and we're glad these aspects met your expectations.However, we notice your satisfaction with our service was not quite as high. We truly value your feedback as it helps us identify areas where we can improve. Please accept our apologies for any inconvenience you may have experienced. We are committed to providing exceptional service and will review your comments to enhance our guest experience.Nonetheless, we're pleased to know that our hotel's prime location contributed positively to your stay in Paris. Situated in the prestigious 16th arrondissement, our guests enjoy easy access to iconic landmarks and the beauty of the city.The entire team really hope we can welcome you back on a future occasion. Kindest regards,La direction
by A verified traveler
Posted 23 Dec 2024
Great location, great staff and excellent breakfast
Comment from Hotel Management
24 Dec 2024 by La direction, Hotel Management
Dear Jean, Thank you very much for this kind review of your recent stay.We're overjoyed that our hotel left such a wonderful impression on you. We're delighted that you appreciated the prime location, attentive staff, and the delectable breakfast offerings. It's great to hear that our efforts in providing a clean and well-maintained environment contributed positively to your stay, and that the amenities in your room added to your comfort.We look forward to seeing you again soon.Best regards,La direction
by A verified traveler
Posted 23 Dec 2024
We enjoyed our stay at this hotel. The location is great. There is a lift for luggage and the staff were friendly.
I have no objection with this hotel.
Comment from Hotel Management
24 Dec 2024 by La direction, Hotel Management
Dear Robert, Thank you very much for this kind review of your recent stay.We are delighted that you enjoyed the prime location of our hotel, the convenience of our lift for luggage, the professionalism of our friendly staff, and the impeccable cleanliness and condition of our establishment. It is great to hear that the service provided by our team met your expectations, contributing to a memorable stay in the heart of Paris.We look forward to seeing you again soon.Best regards,La direction
by A verified traveler
Posted 23 Dec 2024
We enjoyed our stay there except for the room being too hot and we keep trying to lower the thermostat, but nothing would happen. When we spoke to the staff, they just told us to the lower the thermostat and the room still stayed hot. At night we had to open the windows to sleep.
Comment from Hotel Management
24 Dec 2024 by La direction, Hotel Management
Dear Christina, We would like to thank you for this review about your recent experience in our hotel.We are delighted that you appreciated the room cleanliness and the overall condition of our hotel. Our team strives to maintain the highest standards of cleanliness and we're glad that this was reflected during your stay.However, we regret to hear about the discomfort you experienced with the room temperature. We understand how important a comfortable environment is and apologize for any inconvenience. We also apologize if the guidance provided by our staff regarding the thermostat did not resolve the issue. It is essential for us to ensure that all our guests have a restful night's sleep and we're sorry this was not the case for you.Nonetheless, it is great to know that you were satisfied with the service provided by our staff. We take pride in our attentive service and are always looking for ways to enhance our guests' experiences.The entire team really hope we can welcome you back on a future occasion. Kindest regards,La direction
by A verified traveler
Posted 18 Dec 2024
Comment from Hotel Management
6 Jan 2025 by Renaud, Hotel Management
Dear ROYCE,Thank you for your stay among us and your positive review.We wish you a happy new year.We look forward to welcoming you again.Yours faithfully,Renaud
by A verified traveler
Posted 17 Dec 2024
Comment from Hotel Management
6 Jan 2025 by Renaud, Hotel Management
Dear JULIA, Thank you for your positive review..We wish you a happy new year..We are delighted to have contributed to the success of your stay in Paris.We look forward to welcoming you again.Yours faithfully,Renaud
