Ratings based on 978 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jan 2025
Every staff member at the reception was so helpful when we had severely delayed baggage. We greatly appreciate all their unwavering help with resolving this problem, as well as being efficient and clean
by A verified traveler
Posted 17 Jan 2025
The staff is amazing Alex at the front desk is a life saver he is a wealth of knowledge and very helpful
by A verified traveler
Posted 14 Jan 2025
by A verified traveler
Posted 10 Jan 2025
.
Comment from Hotel Management
10 Jan 2025 by Reception, Hotel Management
Dear Paul, Thank you for your kind feedback following your stay with us. It was a pleasure for us to welcome you and we hope to see you back soon again. Best wishes
by A verified traveler
Posted 7 Jan 2025
everything went well.
Comment from Hotel Management
8 Jan 2025 by Reception, Hotel Management
Dear Lucero, Many thanks for your kind commentary. We are very glad that you enjoyed your time in Paris and look forward to welcoming you again when you can make it to Paris. Kind regards, Franck
by A verified traveler from Arlington
Posted 3 Jan 2025
The Hotel has an excellent location, rooms are clean, beds are very comfortable and bathroom is a good size. the Staff is very friendly and helpful you can check your luggage until they give you your room check in is after3:00 pm
We had a great time and close to Eiffel Tower
Comment from Hotel Management
3 Jan 2025 by MF, Hotel Management
Dear Maria Luisa, Thank you for sharing your opinion about our hotel. We are grateful that you appreciate our location and that your stay was successful.Looking forward to welcoming you again, Magdalena
by A verified traveler
Posted 2 Jan 2025
Very clean hotel accross from a metro station. Lots of dinning choices within walking distance. Super friendly and helpful staff, specially Elmira who made us feel at home. Our room had a view of the Eiffel Tower, which was icing on the cake. Good choice for breakfast.
Comment from Hotel Management
4 Jan 2025 by Reception, Hotel Management
Dear Luis,Thank you very much for your kind appraisal of our hotel, the staff and the service delivered. We were also enchanted to make your acquaintance and hope to see you back soon to continue exploration of the city! Warm regards, Elmira
by A verified traveler
Posted 2 Jan 2025
Very nice
Comment from Hotel Management
3 Jan 2025 by MF, Hotel Management
Dear Doan,Thank you for sharing your opinion about our hotel. We are glad that your stay was successful. Looking forward to welcoming you again, Magdalena
by A verified traveler
Posted 30 Dec 2024
Comment from Hotel Management
31 Dec 2024 by Reception, Hotel Management
Dear Rosina,Thank you very much for your kind feedback following your stay with us. Your satisfaction is our best reward and priority. We look forward to welcoming you in the future and wish you an excellent Happy New Year!
by A verified traveler
Posted 27 Dec 2024
Comment from Hotel Management
29 Dec 2024 by Alex Réception , Hotel Management
Dear Donna, we thank you for taking the time to share your thoughts about your recent stay with us.We are sorry to hear that your experience did not meet your expectations, despite your positive appearance during your stay. Your testimonial is valuable to us, and we would like to know more about the specific aspects that led to your 1 out of 5 rating.Your satisfaction is our top priority, and we would like the opportunity to speak directly with you to better understand your concerns and work to resolve them.We hope to have the chance to welcome you again to offer you an experience that fully meets your expectations.Do not hesitate to contact us for any additional information or to discuss your stay.Sincerely Alex Reception