Ratings based on 965 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Nov 2024
It’s kind of a nostalgic visit for me. There are so many great memories from here. From walking the sunset at night on the roof top to partying downstairs. And the staff is amazing.
by A verified traveler
Posted 19 Oct 2024
Dirty
Comment from Hotel Management
25 Oct 2024 by Generator Paris, Hotel Management
Thank you for taking the time to feedback on your stay with us, Mohamed Lamine. Our housekeeping team does work hard to make sure everything is looking it's best, I will however pass this on to them to make sure it will improve in the future.
by A verified traveler
Posted 12 Oct 2024
Very quiet and clean
Comment from Hotel Management
17 Oct 2024 by Generator Paris, Hotel Management
Thank you for taking the time to leave us a review. We hope you also had a nice time in Paris. Generator Paris
by A verified traveler
Posted 4 Oct 2024
Need more improvement in management.
Comment from Hotel Management
17 Oct 2024 by Generator Paris, Hotel Management
Thank you for sharing your comments with us. I will make sure that your comments are being passed on to the relevant teams. Generator Paris
by A verified traveler
Posted 4 Oct 2024
by A verified traveler
Posted 3 Oct 2024
Comment from Hotel Management
3 Oct 2024 by Generator Paris, Hotel Management
Hi,Thank you so much for taking the time to score your experience at Generator Paris. We are very sorry you were unhappy with your stay; this certainly isn't the level of service we wish to provide to our guests here at the hostel. Any further feedback regarding your experience would be much appreciated as your score shows you were not entirely satisfied. It is important to us to understand where we failed to provide you with an excellent service so we can improve our guest’s experience and make your stay memorable for your next visit.
by A verified traveler
Posted 23 Sep 2024
I've stayed here several times and it's always a good experience!
Comment from Hotel Management
24 Sep 2024 by Generator Paris, Hotel Management
Hi Tiffany,Thank you for your 5* review!
by A verified traveler
Posted 2 Sep 2024
Upon arrival the staff were nice and they have an area to leave your luggage if you arrive before check in time. However we had two rooms and they were awful, broken shower doors, broken switches, broken headboards, lights not working, windows don’t shut all the way, super noisy especially if you’re on the front side of the hotel by main road, doesn’t feel safe either as soon as you step outside the doors of the hotel. Staff were nice throughout the stay but the hotel was awful
Comment from Hotel Management
6 Sep 2024 by Margaux, Hotel Management
Hi, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're saddened to hear that your stay was not up to your expectations. This certainly isn't the level of service we wish to provide to our guests here at the hotel.We can assure you that we take your feedback very seriously and that it will be share with all the management team. We hope you will consider staying with us in the future. If you are indeed thinking of staying with us again, please do not hesitate to contact us directly so we can personally ensure you have a problem free stay.
by A verified traveler
Posted 12 Aug 2024
A primary staff member at the desk, white man with thin brown hair and a beard tried to double charge me for a towel and denied me a room change when the AC broke (yet someone else gave me the room instantly.) He said there weren’t any left which was a lie because the next time I asked a woman gave me a choice of 3 spots. Watch out for him! He was also rude and unhelpful to my friends as well.
Comment from Hotel Management
13 Aug 2024 by Santiago , Hotel Management
Hi Simon,Thank you for leaving us a review.We are very sorry about this situation and we will investigate about it.We hope you still have enjoyed your stay at Generator and we would love to see you again in the future !GENERATOR PARIS
by A verified traveler
Posted 5 Aug 2024
Comment from Hotel Management
28 Aug 2024 by Margaux, Hotel Management
Hi, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're saddened to hear that your stay was not up to your expectations. This certainly isn't the level of service we wish to provide to our guests here at the hotel.We can assure you that we take your feedback very seriously and that it will be share with all the management team. We hope you will consider staying with us in the future. If you are indeed thinking of staying with us again, please do not hesitate to contact us directly so we can personally ensure you have a problem free stay.
